Free shipping to Europe on all orders over 65 €, except Bosnia-Herzegovine, Bulgaria, Croatia, Estonia, Hungary, Lettonia, Lituania, Norway, Poland, République Tchèque, Roumania, Serbia, Slovaquia, Slovenia.

SHIPPING COSTS AND DELIVERY TIMES : 
Prices indicated in the catalog are including VAT and excluding delivery costs. 
Shipping costs are automatically calculated during the validation process of your order. They are defined according to the weight of the package, its volume, and the delivery area, which you will indicate when ordering.
Your order leaves our workshops within 48 hours (working days) after receipt of payment and subject to product availability.
Depending on the locations of delivery, our orders are shipped by different suppliers: DPD, Fedex, La Poste. From time of picking up of your packages, you are delivered to the address which you will have indicated from 24 hours to 5 days. In case of absence, a delivery notice will be given to you. Please contact the carrier using the contact details provided to you or contact us for any concerns or delay in delivery.

We cannot be held responsible for any delays in delivery, but remain at your disposal for any assistance and information.

Always check the conformity of the goods delivered with the driver at the time of delivery in order to issue handwritten reservations if necessary, and notify us as soon as possible of any damage or problems you may have encountered.
Our shipping costs include insurance with the carrier for loss or damage.


IN CASE OF DAMAGE : 
Always check the conformity of the goods delivered with the driver at the time of delivery in order to issue handwritten reservations if necessary, and notify us as soon as possible of any damage or problems you may have encountered.
Our shipping costs include insurance with the carrier for loss or damage.
If you accept the package, it is considered to be received and in perfect condition.
If you have your packages received by another person, please transmit the above information to them so that they can do the necessary if they are damaged.
Extract from the general conditions of sale:
"The goods always travel at the risk of the recipient. You must check the conformity of the goods delivered at the time of delivery or making available before signing the delivery slip, and indicate on the latter and in the form of handwritten reservations accompanied by your signature any anomaly concerning the delivery (product damaged, broken…). You must also confirm the reservations to the carrier at the latest within two working days of receipt of the item (s) and send a copy of this letter to VIRAL S.A.R.L - 61 avenue du Maréchal Juin - 64200 BIARRITZ - France, or by  e-mail to julien@vialsurf.fr. Once the package has been accepted by the recipient, it is considered to be received and in perfect condition."